This Privacy Policy describes our policies on the collection, use and disclosure of your information through our online platform Fitsupport.

When using our service, you agree to this Privacy Policy.   

1. Data we collect

A. Information You Provide to us

Fitsupport requires you to register and provide us information to create an account. The information we will collect about you and your business includes: business owner name (first name, middle name, and last name), mobile number, address, pin code. If you are required to create a password, you should choose one that is known only by you. 

B. General Usage Information Collected 

We collect information about how you use our Services such as: (I) the services that you access, (ii) information about the links and/or advertisements that you click, (iii) the frequency and duration of use, and (iv) The fact that you use certain features or functions. We will use this information in order to provide and improve our Services. Additional information that will be collected includes details of the products sold in the retail shop. The information you provide will be stored on our or a third-party service providers and servers. 

C. Information You Submit

If you voluntarily submit information to us – for example, if you participate in a survey, provide us feedback, or respond to our request for information – we will collect the information you submit. In each such instance, you will know what data we collect, because you actively submit it. We will use the data you voluntarily submit to us for the purposes we describe in this Privacy Policy, as well as any purposes that we describe to you when we collect such information. 

2. Cross-Border Transfer

The information we collect is stored and processed on servers in India and may also be transferred to other countries. By using our Services you consent to the transfer of the information described in this Privacy Policy to locations that may be outside of the country in which you live. If any provision within this Privacy Policy is held to be invalid or unenforceable in a territory, such provision shall be struck with respect to such territory and all remaining provisions shall be enforced. 

3. Uses of Information

A. To provide, protect, and improve our Services, and our systems. 

B. To respond to requests that you may send us such as your request for information.

C. To develop new products and services, and other internal business purposes.

D. To protect our rights and the rights of our users.

E. Any other use we describe at the point where we collect the data.

To the extent permitted by applicable law, we reserve the right to combine the various types of data that we collect and to combine the data that we collect with anonymous or aggregated data (e.g., demographic information) that we obtain from third parties or other sources. We may use the combined data for any of the purposes described in this Privacy Policy. 

4. Data Sharing 

We do not share your personally identifiable information with others, except as follows:

We may share your information with agents, service providers, vendors, contractors, or affiliates who process the data only on our behalf for the purposes set forth in this Policy and under terms of confidentiality. We may also share your information as required by law or in the interest of protecting or exercising our or others’ legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Finally, we may also share your personal information where you have granted us permission.

5. Accessing and Changing Your Account Information 

You can review the personal information you provided to us and make any desired changes to your username, password, and phone number at any time by logging in to your account. Please be aware that even after your request for a change is processed, we may, for a time, retain uncorrected, residual information about you in its backup and/or archival copies of its database. To access other personal information, we may have associated with your account, please contact us through the Contact Us section below. Upon request we will provide you a copy and/or description of any personal identification information we hold about you within a reasonable time and we will correct or delete it upon your request.

6. Security 

We take reasonable steps to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is your responsibility to protect the security of your login information

7. Contact Us

Please feel free to contact us with any comments, questions or suggestions you might have regarding the information practices described in this statement. You may contact us by writing to us or call us using contact information provided on the Contact Us page on the portal.